Diploma In Hospitality Management

Modules:

English for Hospitality

The objective of this module is to elevate students’ fundamental communication abilities within the Hospitality Industry. It empowers students to grasp the industry-specific terminology and seamlessly integrate with the staff’s established language. By completing this module, students will acquire adeptness in using English language skills tailored for hospitality, enabling them to converse, comprehend, and compose confidently in proper English.

Food Nutrition & Product Knowledge

The goal of this module is to furnish students with an understanding of the Principles and Attributes associated with diverse Cooking Techniques, enabling them to distinguish between various food and beverage items. Students will attain proficiency in delineating principles of food safety and hygiene as well.

Bar Service & Knowledge

This module centers around acquiring knowledge about a range of alcoholic and non-alcoholic beverages. This encompasses their countries or regions of origin, production methods, core ingredients, distinctive attributes, alcohol content, quality assessments, and the art of serving.

Food & Beverage Operations

This module presents various service approaches and operational styles tailored to cater to distinct types of cuisine. These include Plated Service, Gueridon Service, Buffet Service, Family Service, Counter Service, Silver Service, Carvery Service, Fast Food Service, and other similar service methods.

Principles of Front Office Operations

In this module, you will become acquainted with the four stages comprising the Guest Cycle, delving into the diverse interactions and services that transpire within each phase. The content elucidates the distinct departments within the Front Office, elucidating the roles and responsibilities held by the personnel within these sections throughout each stage.

Hospitality Information Systems

The aim of this module is to enhance students’ comprehension of Property Management System (PMS) concepts. PMS, represented through a demonstrative software product referred to as Hotel Front Office Management Simulation, offers students an engaging and interactive learning opportunity to familiarize themselves with its functionalities.

Conference & Events Operations

This module imparts students with a comprehensive understanding of diverse event types. It elucidates the distinctiveness and significance inherent to each event, while also centering on delineating the roles and obligations within the Banquet Department.

Marketing for Hospitality & Tourism

This module serves as an introduction to the realm of Hospitality and Tourism Marketing Industry. It offers students insights into the intricacies of Marketing Management and its strategic role in shaping plans within a service-centric culture.

Industrial Attachment (IA)

Over a span of six months during the Industrial Attachment, students can anticipate immersion in a spectrum of operational departments within the Hospitality Industry. These include but are not limited to Food & Beverage, Front Office, Customer Service, Accommodations, Travel or Tour-related establishments, Events Management, Conventions and Conferences, Catering, Theme Parks, Entertainment, and Recreation.